SECTIONS OF THE MANUAL
ELEMENTS OF THE PLAN. Having a good plan in place is the first essential of a well run program,
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"Benefits of a Plan - Better Workers, Better Work"
"Extend Facility Life"
"Components of The Plan"
"Simplicity"
"Sections of The Plan"
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BUILDING USE. You are ahead of the game if you know each building's highest and best use.
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"Maintain for Long Life and Use"
"Building Survey"
"Building Use Survey" (A form)
"Capital Project List" (A form)
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INCLUSION SUPERVISION. Including everyone in the process will do wonders for cooperation.
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"Inclusion"
"Example"
"Long Term Benefit"
"Other Good Things to Do"
"Supervision"
"As an Art"
"Appoint Someone"
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CUSTODIAL. Timing tasks and other good things.
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"Speed"
"Frequency"
"Regularity = Efficiency"
"Timing of Tasks"
"Cleaning Schedule"
"Specific Tasks"
"Safe use of Products"
"Selection of Products"
"Cleaning Request" (A form)
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WORK SCHEDULES. Schedules keep everyone happy
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"Scheduling Custodial"
"Scheduling Major Projects"
"Scheduling Uses"
"Scheduling Personnel"
"Scheduling Problems"
"Listing of Jobs"
"Scheduling Solutions"
"Publishing"
"Domestic Tranquility"
"Work Schedule" (A form)
"Sample Work Schedule" (A form)
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WORK ORDERS. The backbone of any smooth running operation.
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"Get it in Writing"
"Communications"
"Workorder Items"
"Prioritize"
"Explain"
"Workorder Request" (A form)
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CONTRACTED SERVICES. Determine the best way to really get your money's worth
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"Types Available"
"To Contract or not to Contract"
"Do Check References"
"More Reasons"
"Small Operations"
(A sample "Invitation to Bid" letter)
"Scope of Work. (A form)
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VOLUNTEERS. If you use volunteers be sure you use them correctly.
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"Value of Volunteers"
"Setting up the Program"
"Why Volunteer"
"Determine Skills"
"Explain Schedule"
"Non-Volunteer Jobs"
"Types of Volunteer Jobs"
"Some Jobs that are better left to professionals or paid staff"
"Offer Thanks Profusely"
"Managing the Effort"
"Getting Prospective Volunteers"
"Request for Volunteers" (A form)
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SUPPLIERS/PRODUCTS. Some specifics on purchasing and surface coatings.
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"Discounts, Pricing"
"Scams, Phony Bills"
"Some specific products and their uses"
"Floor preparation Products"
"Wall Preparation Products"
"Covering Stains"
"Wood Preparation Products"
"Other Products"
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PURCHASING. 'Good purchasing habits' is a developed art.
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"The Process"
"Plan Ahead"
"Get Prices"
"Price Shop Periodically"
"Be a Wary Buyer"
"Phone Sales"
"Discounts"
"Invoices"
"Phone Orders"
"Payment"
"Be a Conservative Buyer"
"Purchase Requisition" (A form)
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INVENTORY. Don't just buy and store - do it wisely.
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"Too Much Inventory"
"The Right Amount of Inventory"
"Too Little Inventory"
"Delegate Responsibility"
"Cautions"
"Order/Inventory Record" (A form)
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NECESSARY EQUIPMENT. Some ideas that will make your task easier and more efficient.
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"Hand Tools"
"Power Tools"
"Tool Quality"
"Large Power Tools"
"Quality"
"Quantity / Types of Cleaning Tools"
"Record Keeping"
"(Small / Large) Tool Inventory" (A form)
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TOOL PURCHASE & INVENTORY. A few more comments on buying good tools, thefts, time - motion issues, inventory.
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"Quality vs. Price"
"Quantity vs. Price"
"Tool Inventory"
"Large Tools"
"(Small / Large) Tool Inventory" (A form)
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KEYS AND SECURITY. Every public facility needs this program.
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"Miscellaneous Security Systems"
"Your Key System"
"Managing Your Key System"
"Rules That Work"
"Keeping Track"
"A Plan That Works"
"Identify all Locks"
"Identify all Keys"
"A Real Life Example"
"Lost Keys"
"Stolen Keys"
"Duplicate Your Process"
"What the Program Looks Like"
"The Program for Keyholders"
"Storing Extra Keys"
"Take Your Time"
"Locks are Time Machines"
"Key Contract" (A form)
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UTILITIES. How all these services work and your rights.
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"Types of Utility Services"
"Electric Power"
"Potable Water"
"Sewer Service"
"Natural Gas (Propane Service)"
"Heating Oil"
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LIGHTING. This will help you deal knowledgeably with the complexities of lighting.
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"General"
"Watts and Power Consumption"
"Bulb Life"
"Lumens"
"Color"
"Color Temperature"
"Incandescent Bulbs"
"Fluorescent Bulbs"
"Other bulb types"
"Color Rendering Index"
"Uses"
"Information Sources"
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SCHEDULING FACILITY USES. The important issues that you don't dare forget.
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"Facility use Rules"
"Use Priority"
"Avoid Conflicts"
"Keeping Track of Uses"
"Use Request Form"
"Scheduling Request Form and Use Agreement" (A form)
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GOVERNMENT INSPECTIONS. Things you really need to know to hold your own in these situations.
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"Some Types of Inspections"
"Inspectors are Human"
"Fire Department Inspections"
"Health Department Inspections"
"OSHA and Labor & Industries Inspections"
"Boiler Inspections"
"Boiler Professional"
"Asbestos Inspection"
"Other Inspections"
"Hazardous Materials"
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MAJOR PROJECTS. If you are contemplating any major projects you will find this guide very helpful.
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"Project List"
"The Process - Identifying the Project"
"Plans"
"Specifications"
"Selecting a Designer or Architect"
"Selecting a Contractor"
"Some Do's"
"Some Don'ts"
"Selecting a Project Manager"
"Major Project Schedule"
"Capital Project List" (A form)
"Building Checklist" (A form)
"Major Project Schedule" (A form)
"Major Project Schedule Sample" (A form)
"Facility Capital Needs List" (A form)
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EXTERIOR GROUNDS. Important things about fences, lawns, parking lots, etc.
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"Types of Exterior Grounds"
"Lawns and Plantings"
"Who does What"
"Tools"
"Utility Costs"
"Use of Volunteers"
"Lawn Treatments"
"Source of Help"
"Neatness is First"
"Parking Areas"
"Water Diversion"
"Parking Replacement"
"Fences"
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ENERGY. Some ideas for energy conservation and recycling.
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"Your Largest Continuing Expenditure”
"Types and Sources of Energy"
"Electric Power"
"Natural Gas"
"Diesel/Heating Oil"
"Conservation as a Concept"
"Recycling Programs Possible"
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